Privacy Policy - Phonevala

At Phonevala, we value your privacy and are committed to safeguarding any personal information you provide to us. This privacy policy outlines how we collect, use, and protect your data when you visit our website, https://phonevala.com, and any other websites we own and operate. By using our website and services, you consent to the practices described in this policy.

Information Collection

We collect personal information only when necessary to provide our services, such as processing orders, improving user experiences, and enhancing customer support. Information collected may include:

Personal details: Name, email address, phone number, shipping/billing address, and payment information.
Usage data: Information about how you interact with our website (e.g., pages visited, products viewed).

How We Collect Information

We collect information through fair and lawful methods, including:

Directly from you when you register, place an order, subscribe to a newsletter, or fill out forms on our site.
Automatically through cookies, tracking technologies, and usage analytics to help us improve our website’s functionality and your shopping experience.

Purpose of Information Collection

We collect and use your information for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your orders, products, and services.
To improve your shopping experience by personalizing content and product recommendations.
To enhance our website and services through analytics and user feedback.
To send you marketing communications (with your consent).

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as:

Completing your order.
Providing customer support.
Complying with legal obligations.

Data Protection

We take the protection of your data seriously and employ commercially acceptable measures to prevent loss, theft, unauthorized access, disclosure, alteration, or destruction of your personal information. These measures include encryption, secure servers, and restricted access to your data.

Third-Party Disclosure

We do not share your personally identifiable information with third parties except in the following circumstances:

When required by law or legal processes.
To trusted service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.

External Links

Our website may contain links to external websites not operated by Phonevala. Please note that we are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide a better browsing experience, analyze site traffic, and offer personalized product recommendations. You can control cookie preferences through your browser settings, but disabling cookies may affect site functionality.

Your Consent

By using our website and providing your personal information, you consent to the collection, use, and sharing of your information as described in this privacy policy. If you do not consent to this policy, please refrain from using our services or providing personal information.

Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your data where applicable.
Opt out of marketing communications at any time.

To exercise any of these rights or if you have any questions about how we handle your personal information, please contact us at [email protected].

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If you have any questions or concerns regarding our privacy policy or data practices, feel free to contact us at [email protected].